FAQ

For tenants

• How do I find the right home for me?
• I have found a home I'm interested in renting, how do I contact the landlord?
• I can't see the landlord's contact information, what do I do?
• I believe a listing is fake, what do I do?
• I want to be notified when new homes become available, what do I do?
• I want to rent a home, what do I do?

For landlords

• Rent out your home

Payment

• I created a subscription for a small charge or for free and now you have deducted a higher amount, why is that?
• How do I pay for a subscription?
• Can I get a receipt for my purchases?
• My card was declined, why is that?

Account

• I forgot my password - what do I do?
• Where can I find my profile?
• I can't log in, why is that?

Subscription

• What do I get out of being a member?
• How do I unsubscribe?
• How do I know if my subscription has been canceled?
• Why can't I unsubscribe?
• Where can I read the terms and conditions?

SearchAgent

• How do I stop my free SearchAgent?